Lead Qualification

{
  "message": "We have 35 support agents and need SSO. Can we get a security review and pricing call this week?",
  "source": "contact_form"
}

import { choice, noul, score, TypeSafeClient } from "@typesafe-ai/sdk";

const client = new TypeSafeClient();

const result = await client.systemOne({
  state: {
    message:
      "We have 35 support agents and need SSO. Can we get a security review and pricing call this week?",
    source: "contact_form",
  },
  questions: {
    inbound_type: choice("Choose the route for this inbound message.", {
      sales: "A potential customer evaluating a purchase",
      partnership: "A proposed business collaboration",
      support: "An existing customer seeking help",
      spam: "Unsolicited generic promotion",
      unclear: "Purpose is unclear",
    }),
    qualified: noul(
      "Does the message contain concrete evidence of a sales opportunity worth human follow-up?"
    ),
    priority: score("Score follow-up priority.", [
      "No sales follow-up",
      "Weak or early interest",
      "Concrete need or evaluation",
      "Concrete need plus near-term procurement action",
    ]),
  },
});