sales · basic
Buying Intent
Distinguish concrete purchasing behavior from casual interest, praise, or vague future intent.
noulscore
When to use it
- Intent scoring
- Product-led sales
- Conversation triage
Example state
{
"message": "Can you send annual pricing for 20 seats and tell me whether SSO is included?",
"channel": "website_chat"
}Decision questions
noulbuying_intent
Does the message show concrete intent to evaluate or purchase the product, rather than general interest?
scorereadiness
Score purchase readiness from 0 to 4.
- 0 — no purchasing signal
- 1 — casual interest
- 2 — active evaluation
- 3 — asks about concrete purchase constraints
- 4 — asks for a near-term commercial next step
Expected structured output
A buying-intent probability and an expected readiness score.
TypeScript example
import { noul, score, TypeSafeClient } from "@typesafe-ai/sdk";
const client = new TypeSafeClient();
const result = await client.systemOne({
state: {
message:
"Can you send annual pricing for 20 seats and tell me whether SSO is included?",
channel: "website_chat",
},
questions: {
buying_intent: noul(
"Does the message show concrete intent to evaluate or purchase the product, rather than general interest?"
),
readiness: score("Score purchase readiness.", [
"No purchasing signal",
"Casual interest",
"Active evaluation",
"Concrete purchase constraints",
"Near-term commercial next step",
]),
},
});Why this design works
- The question defines the contrast between concrete evaluation and vague interest.
- The score rubric gives downstream code a controllable threshold.
Limits and boundaries
- Intent is not identity, budget, or authority.
- Use CRM facts as explicit state rather than asking the model to invent missing qualification data.
Sources and inspiration
Continue
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